Accounts
ACCOUNTS
Welcome to our Vendor accounts payable information page for Simraceway Performance Driving Center / Emotive Experiential Performance Inc .
ACCOUNTS PAYABLE – BILL.COM, GETTING STARTED
Since November 2015 we started migrating our Accounts Payable to Bill.com and by March 31st 2016, will exclusively use this for AP and associated communication. Bill.com will allow us to streamline our process and pay vendors faster through ACH transfer (or “e-payment” as bill.com refers to it). It also enables us and our vendors to remove a lot of prior email and paper communication.
If you are already familiar with the system you will be aware of its many benefits but if not here is a run down:
- Faster, electronic payments – 48hrs from invoice approval.
- Ability to electronically invoice us.
- Ability to discuss or query the status of any invoice directly (no more multiple emails!)
- Automatic email notifications of payments to you.
- No cost to you.
A wider overview of the service, can be found in this video:
FAQ
How do i get started?
Follow the instructions here to Set up your free account – https://support.bill.com/hc/en-us/articles/207434333-Setting-up-a-free-Basic-Receivables-account
This overview shows you the simple few steps to connect with us, from a bill.com invite and start being paid electronically at no cost to you. If you have not yet received an invite please email us at [email protected] with the email address you would like it sent too.
How Can I query an invoice via use Bill.com?
Follwo these instructions to query https://support.bill.com/hc/en-us/articles/204378835-Sending-a-note-to-a-customer
How do I send an electronic invoice?
Follow these instructions to send us your first electronic invoice – https://support.bill.com/hc/en-us/articles/203693009-Basic-Receivables-eInvoicing
Will bill.com cost me anything?
No bill.com is entirely free to you. However if you wish to use it for your own business and suppliers, then you will need to sign up for a paid account, which you can trial here https://www.bill.com/signup/
How long do ePayments take?
ACH ePayments take 48hrs from instruction. However, the first few payments can take several days longer. This is due to additional fraud and security checks that bill.com undertakes.
Why are Check payments being phased out?
Checks are inefficient, they require multiple steps for a payment to clear and they create informational lags in accounting.
What is the correct name to address invoices too?
The correct and only acceptable name for invoices is “emotive Experiential Performance Inc” . “Emotive”, “Racing School” or “Jim Russell” are no longer acceptable addresses.
What are your standard terms?
Our standard terms are Net 30 days. Meaning you should expect payment 30 days from acceptance of a valid invoice. Note this is not necessarily 30 days from the date at which you send an invoice to use. Invoices are generally processed within 24hrs but may not be if, for example, submitted on a holiday or weekend. So please wait 35 days before submitting a invoice inquiry, if you ever need too.
How do I see the status of an invoice or check the overall status of my account?
if you use bill.com to send us “einvoices” you will be able to see and track the stratus of every invoice with us via your home page with the free receivables account. That should look like this – https://support.bill.com/hc/en-us/articles/203692989
The instructions to create an einvoice are here – https://support.bill.com/hc/en-us/articles/203692519
Help, i’ve hit an issue who do i contact?
In the first instance please check through this page and see if the resource or answer you need is here. Secondly please contact bill.com via their livechat support service available, bottom right on their homapage here – https://www.bill.com/5mhome2/ .
CONTACT INFORMATION
Invoice submission – [email protected]
Email queries (available until march 31st 2016) – [email protected]
